Shipping policy

Thank you for shopping at PAXXDogGear.co.uk. Below are the details of our shipping policy.

Processing Time

  • Orders are processed within 1-3 business days (excluding weekends and holidays).
  • You will receive a confirmation email once your order has been shipped.

Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Standard delivery within the UK typically takes 3-7 business days.
  • Express shipping options are available for faster delivery.
  • International shipping times vary based on location and carrier availability.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.
  • You can track your package through the carrier’s website.

Delayed or Lost Shipments

  • If your order is delayed beyond the estimated delivery date, please contact us at orders@paxxdoggear.co.uk
  • In case of a lost package, we will assist you in filing a claim with the shipping carrier.

Customs, Duties & Taxes

  • International customers are responsible for any customs or import taxes that may apply.
  • We are not responsible for delays caused by customs processes.

Incorrect Shipping Information

  • Please ensure your shipping details are accurate. We are not responsible for items shipped to incorrect addresses provided by customers.

Contact Us
If you have any questions regarding shipping, please contact us at orders@paxxdoggear.co.uk